Terms of Service

Last Updated: February 27, 2026

Welcome to True 'n' Fair Tree Care. By opting into our mobile messaging program or using our website (tftrees.com), you agree to these Terms of Service.

1. Program Name and Brand

This messaging program is operated by True 'n' Fair Tree Care. You may receive communications from us regarding your tree service requests and account status.

2. Program Description

Our mobile messaging program is used to provide you with timely information related to our services. When you opt-in, you may receive messages including, but not limited to:

• Appointment reminders and arrival windows.

• Estimates and service updates (e.g., weather-related rescheduling).

• Digital invoices and payment links.

• Customer support and follow-up communications.

• Occasional promotional offers or seasonal maintenance reminders.

3. Message and Data Rates

Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, please contact your wireless provider.

4. Message Frequency

Message frequency varies based on your interaction with our services. You can typically expect to receive messages related to active service requests, such as scheduling a tree removal or receiving an invoice. Promotional messaging is infrequent.

5. Customer Support (HELP)

If you have questions or need assistance with our messaging program, you can contact us through the following methods:

• Text Support: Reply HELP to any message you receive from us.

• Phone: (952) 333-8222

• Email: info@tftrees.com

6. Opt-Out Instructions (STOP)

You can cancel the SMS service at any time. To unsubscribe:

• Text STOP to 952) 333-8222 or reply STOP to any message we send you.

• After you send the message STOP, we will send you one final SMS message to confirm that you have been unsubscribed.

• After this, you will no longer receive SMS messages from us. If you wish to join again, you can sign up as you did the first time.

7. Privacy Policy

We respect your privacy. For information on how we collect, use, and protect your personal data, please review our Privacy Policy.