Privacy Policy for True 'n' Fair Tree Care

Effective Date: February 27, 2026

At True 'n' Fair Tree Care, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard the data you provide to us through our website (tftrees.com) and our mobile messaging program.

1. Business Information

Business Name: True 'n' Fair Tree Care
Address: 8850 Island View Rd, Waconia, MN 55387
Phone Number: (952) 333-8222
Email Address: info@tftrees.com

2. Mobile Messaging Program Expectations

When you opt-in to receive text messages from True 'n' Fair Tree Care, you can expect to receive communications regarding:

Service Updates: Appointment reminders, arrival windows, and job completion notifications.
Administrative: Estimates, digital invoices, and payment confirmations.
Customer Support: Responses to your inquiries or follow-up regarding tree removal, trimming, or storm cleanup.
Promotions: Occasional seasonal tips or special service offers.

Message Frequency: The number of messages you receive will vary based on your active service requests and interactions with our team.

3. Information We Collect

We collect personal information necessary to provide high-quality tree services, including:

Full Name
Phone Number
Email Address
Physical Address (Service Location)
Service History and Property Details

4. How We Use Your Information

We use your information strictly for business operations, including:

Scheduling and performing tree care services.
Providing customer support and responding to requests.
Managing your account, billing, and processing payments.
Sending automated service reminders and updates via text or email.

5. Data Storage and Protection

We take the security of your data seriously. We use secure digital systems and restricted access protocols to protect your personal information from unauthorized access, loss, or misuse.

6. Information Sharing

We do not sell, rent, or trade your personal information. We only share data with trusted third parties to the extent necessary to fulfill our services, such as:

Payment Processors: To securely handle credit card or digital payments.
Service Partners: Only when required to complete a specific request on your property.

Mobile Information Disclosure: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

7. Your Rights

You have the right to access, update, or request the deletion of your personal information. If you would like to correct your details or be removed from our records, please contact us at info@tftrees.com or (952) 333-8222.

8. Opting Out and Support

To Opt-Out: You can unsubscribe from mobile messaging at any time by texting STOP to (952) 333-8222 or replying STOP to any message you receive. You will receive one final confirmation message.
For Help: For assistance with our messaging program, text HELP to (952) 333-8222 or contact our office directly.